Warranty & Service Policy

Get Device Status API 2.2

2.2 Three-Year Limited Warranty Policy Warranty Period: All products are covered by a three-year limited quality warranty from the date of purchase. Scope of Warranty: Main Unit: Performance failures arising...

Get Device Status API 2.2

2.2 Three-Year Limited Warranty Policy Warranty Period: All products are covered by a three-year limited quality warranty from the date of purchase. Scope of Warranty: Main Unit: Performance failures arising...

Get Device Status API 2.1

2. Core Service Commitment (The "1-3-9" Policy) HUGEROCK is dedicated to providing customers with high-quality, long-term after-sales support. Our core commitment is the "1-Year Replacement, 3-Year Warranty, and 9-Year Support"...

Get Device Status API 2.1

2. Core Service Commitment (The "1-3-9" Policy) HUGEROCK is dedicated to providing customers with high-quality, long-term after-sales support. Our core commitment is the "1-Year Replacement, 3-Year Warranty, and 9-Year Support"...

Get Device Status API Policy 1

1-3-9 Service Policy 1. Scope of Application This After-Sales Service Policy applies to all industrial-grade smart products and associated accessories under the HUGEROCK brand. This policy is applicable to all...

Get Device Status API Policy 1

1-3-9 Service Policy 1. Scope of Application This After-Sales Service Policy applies to all industrial-grade smart products and associated accessories under the HUGEROCK brand. This policy is applicable to all...